MEDICAL TRANSPORTATION · CLIENT ASSISTANCE

Client Care Companion & Driver (CNA)

Baltimore, Maryland  ·  Part-time / On-call

01 / THE OPPORTUNITY

A role with purpose. A team with care.

CharmMed provides non-emergency medical transportation for clients who need a dependable ride and assistance getting to and from the vehicle. We are looking for a Certified Nursing Assistant who brings safe driving skills, sound judgment, and a respectful approach to every trip.

Your primary responsibilities are safe transportation, transfers, wheelchair securement, and assistance at pickup and drop-off. CharmMed also offers optional appointment accompaniment and personal aide support. You will provide those additional services when requested and arranged for the trip.

This part-time, on-call role is for someone who notices when an extra hand, a clear explanation, or a reassuring presence can make a difference.

02 / ON THE ROAD

Your role on each trip

• Assist clients at pickup and drop-off according to their mobility needs and the transportation assistance arranged.

• Drive clients safely, assist with vehicle entry and exit, and properly secure wheelchairs and mobility equipment.

• Use safe transfer techniques and appropriate transfer equipment within your training and the transfer assistance arranged for the trip.

• When appointment accompaniment is booked, escort clients into doctors’ offices, help with check-in, and stay for the agreed portion of the visit.

• Provide optional personal aide support when arranged, within your training and assigned responsibilities.

• When included in an accompaniment assignment, help relay appointment information to authorized contacts while respecting the client’s privacy.

• Recognize concerns, communicate changes promptly, and follow company procedures when additional help is needed.

• Complete trip documentation and vehicle checks, and maintain a clean, welcoming environment.

03 / YOUR EXPERIENCE

Required Qualifications

• Current CNA, CPR, and First Aid certifications when applying.

• At least 21 years old.

• A current, valid driver’s license and at least four years of licensed driving experience.

• No at-fault accidents and no moving violations within the past two years.

• The ability to lift and carry up to 50 pounds, with or without reasonable accommodation.

• The ability to use bed-to-chair transfer techniques and equipment safely, with or without reasonable accommodation.

• Patience, sound judgment, dependable communication, and respect for each client’s dignity.

• Availability for part-time, on-call assignments.

• Willingness to submit a For-Hire Driver application and complete the application process.

• Willingness to submit to drug testing and a background check.

• The ability and willingness to obtain wheelchair securement and defensive driver certifications.